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The following occupations are found throughout the IC, but not necessarily at all IC member organizations. Visit member sites for more detail.
Applications Programmer
What kinds of duties and tasks do Applications Programmers typically perform?
Application Programmers develop, create, and modify general computer applications software or specialized utility programs. They analyze user needs and develop software solutions; design software or customize software for client use with the aim of optimizing operational efficiency; develop and direct software system testing and validate procedures, programs, and documentation; and integrate software with other systems and applications.
What kinds of skills and knowledge do Applications Programmers typically need to do their work?
Applications Programmers possess knowledge of computers and electronics, mathematics, and engineering and technology. They need operations analysis, mathematics, troubleshooting, programming, science, active learning, critical thinking, speaking, judgment and decision-making, and technology design skills.
Please check with individual Community member organizations for detailed information on skill and knowledge requirements for specific positions.
What kinds of education, licenses, and certifications are typically required to work as an Applications Programmer?
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Computer Engineer
What kinds of duties and tasks do Computer Engineers typically perform?
Computer Engineers may also be known as Computer Scientists or Computer Specialists. They research, design, develop, test, evaluate, analyze, and maintain computer hardware and software systems in an integrated manner. They may also provide user training.
What kinds of skills and knowledge do Computer Engineers typically need to do their work?
Computer Engineers typically have knowledge of computers and electronics, mathematics, and engineering and technology. They often possess skills in the following areas: operations analysis, mathematics, troubleshooting, programming, science, active learning, critical thinking, speaking, judgment and decision-making, and technology design. Please check with individual Community member organizations for detailed information on skill and knowledge requirements for specific positions.
What kinds of education, licenses, and certifications are typically required to work as a Computer Engineer?
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Computer Systems Analyst
What kinds of duties and tasks do Computer Systems Analysts typically perform?
Computer Systems Analysts analyze computer-based services and products to ensure that they meet standards and requirements. They also conduct integration, interoperability, and operational tests. In addition, Computer Systems Analysts conduct software analysis, evaluate commercial and in-house software products for reuse, and execute software programs and applications for virus detection and correction.
What kinds of skills and knowledge do Computer Systems Analysts typically need to do their work?
Computer Systems Analysts possess knowledge of computers and electronics, the English language, and education and training. Typical skills include troubleshooting, programming, reading comprehension, operations analysis, writing, quality control analysis, and active listening. Please check with individual Community member organizations for detailed information on skill and knowledge requirements for specific positions.
What kinds of education, licenses, and certifications are typically required to work as a Computer Systems Analyst?
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Computer Systems Architecture Developer
What kinds of duties and tasks do Computer Systems Architecture Developers typically perform?
Computer Systems Architecture Developers, as the title implies, develop technical and system architectures, data models, and migration plans. They also integrate system and technical architectures and maintain architecture deliverables and migration plans.
What kinds of skills and knowledge do Computer Systems Architecture Developers typically need to do their work?
Computer Systems Architecture Developers possess general knowledge of computers and electronics, the English language, and education and training. Typical skills include reading comprehension, programming, troubleshooting, operations analysis, writing, quality control analysis, and active listening. Please check with individual Community member organizations for detailed information on skill and knowledge requirements for specific positions.
What kinds of education, licenses, and certifications are typically required to work as a Computer Systems Architecture Developer?
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Customer Service Representative
What kinds of duties and tasks do Customer Service Representatives typically perform?
The Intelligence Community (IC) provides user help at many levels--from telephone support to direct customer support. Customer Service Representatives receive customer telephone calls, gain an understanding of the problem, and provide a solution to customer problems, escalating unresolved problems to the next level of support. These professionals track, troubleshoot, and resolve complex system, LAN, workstation, printer, and miscellaneous hardware problems. They may also develop written documentation on existing and new functionality, follow up with customers, and perform quality assurance checks.
What kinds of skills and knowledge do Customer Service Representatives typically need to do their work?
Customer Service Representatives need knowledge of customer service principles, telephone etiquette, computer operation and repair principles, general computer hardware principles (e.g., component interdependencies), general software principles (e.g., system and application software interaction), troubleshooting and fault isolation techniques (e.g., using error control software), and general knowledge of computers and electronics. Helpful skills include customer service, records management, technical assistance, troubleshooting and repairing, operations analysis and monitoring, instructing, quality control analysis, critical thinking, reading comprehension, active listening, judgment and decision-making, and equipment selection. Please check with individual Community member organizations for detailed information on skill and knowledge requirements for specific positions.
What kinds of education, licenses, and certifications are typically required to work as a Customer Service Representative?
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Database Administrator
What kinds of duties and tasks do Database Administrators typically perform?
Database Administrators oversee the operation and maintenance of databases. They establish, enforce, and apply policy to ensure proper functioning and optimal performance of the database management system. In addition, Database Administrators perform database backup and recovery, schema maintenance, and file management.
What kinds of skills and knowledge do Database Administrators typically need to do their work?
Database Administrators need general knowledge of computers and electronics. Specifically, they need knowledge of relational database concepts, computer systems architecture design principles (e.g., technical, system, operational, data model), and programming languages. Typical skills include database management, troubleshooting and repairing, database development and implementation, computer programming, computer systems administration, programming, mathematics, operations analysis, reading comprehension, technology design, instructing, critical thinking, and writing. Please check with individual Community member organizations for detailed information on skill and knowledge requirements for specific positions.
What kinds of education, licenses, and certifications are typically required to work as a Database Administrator?
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Information Assurance Specialist
What kinds of duties and tasks do Information Assurance Specialists typically perform?
Information Assurance Specialists, also known as Information Assurance Engineers or Information Assurance Operators, analyze information security requirements to ensure the protection of information and systems against information warfare and physical threats. They also assess risks and vulnerabilities associated with information systems operation. Information Assurance Specialists may also exercise system and network security protections, process user account requirements, and conduct audits. In addition, these specialists review system-monitoring software to identify intruder detection, and use utilities software applications for data recovery, diagnosis, file transfer, and virus scanning.
What kinds of skills and knowledge do Information Assurance Specialists typically need to do their work?
Information Assurance Specialists need knowledge of computers and electronics, specifically of computer systems and network security (e.g., concepts, standards, current research), utilities software application (e.g., data recovery, diagnosis, file transfer, virus scanning), and system testing principles (e.g., plans, procedures, case development). Typical skills include access control, investigation, risk management, programming, and writing. Please check with individual Community member organizations for detailed information on skill and knowledge requirements for specific positions.
What kinds of education, licenses, and certifications are typically required to work as an Information Assurance Specialist?
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Information System Security Officer
What kinds of duties and tasks do Information System Security Officers typically perform?
Information System Security Officers monitor and control access to information management systems, ensure agency security policies are observed, monitor for unauthorized access, provide information on Automated Information Systems (AIS) security and policy, troubleshoot security problems, and maintain system security plan documentation for accreditation.
What kinds of skills and knowledge do Information System Security Officers typically need to do their work?
Information System Security Officers need knowledge of computer systems and network security (e.g., concepts, standards, current research), utilities software application (e.g., data recovery, diagnosis, file transfer, virus scanning), security risk analysis techniques, and computers and electronics. Knowledge of DoD information security program regulations (5200-1.R) is helpful. They also need security program development and implementation, security information management, access control, risk management, programming, and writing skills. Please check with individual Community member organizations for detailed information on skill and knowledge requirements for specific positions.
What kinds of education, licenses, and certifications are typically required to work as an Information System Security Officer?
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Network Manager
What kinds of duties and tasks do Network Managers typically perform?
Network Managers, also known as Network Engineers or Network Operators, analyze, design, test, and evaluate network systems, such as local area networks (LAN), wide area networks (WAN), and other data communication systems. They also perform network modeling, analysis, and planning activities and analyze processes in order to locate and correct potential network faults and failures. Network Managers may monitor system performance and provide security measures, troubleshooting, and maintenance services as needed.
What kinds of skills and knowledge do Network Managers typically need to do their work?
Network Managers typically have knowledge of computers and electronics. Common skills include operations analysis, active learning, critical thinking, reading comprehension, instructing, equipment selection, judgment and decision-making, writing, systems evaluation, and quality control analysis. Please check with individual Community member organizations for detailed information on skill and knowledge requirements for specific positions.
What kinds of education, licenses, and certifications are typically required to work as a Network Manager?
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Policy Administrator
What kinds of duties and tasks do Policy Administrators typically perform?
Policy Administrators analyze information systems security audit logs for compliance with DoD, DNI, and agency policy. In addition, they provide technical security guidance, create security policy and procedures for the secure operation of information systems and networks, and identify information system security requirements based on environment and policy. These professionals may also perform Information Security (INFOSEC) certification and accreditation activities.
What kinds of skills and knowledge do Policy Administrators typically need to do their work?
Policy Administrators possess knowledge of computers and electronics. They also need programming and writing skills. Please check with individual Community member organizations for detailed information on skill and knowledge requirements for specific positions.
What kinds of education, licenses, and certifications are typically required to work as a Policy Administrator?
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Project Manager
What kinds of duties and tasks do Project Managers typically perform?
Project Managers analyze program technical, cost, and schedule status data for compliance with program milestones; establish fiscal requirements for the life cycle of a program; integrate resources; manage system risks; and protect program funds.
What kinds of skills and knowledge do Project Managers typically need to do their work?
Project Managers possess general knowledge in the areas of administration and management, computers and electronics, mathematics, and the English language. Specific knowledge includes knowledge of a variety of contract types, solicitation (including Statement of Work [SOW] and requirement definition), source selection, and structured project management tools and techniques. Helpful skills include coordination, reading comprehension, active learning, judgment and decision-making, management of personnel resources, speaking, writing, and reading comprehension. Please check with individual Community member organizations for detailed information on skill and knowledge requirements for specific positions.
What kinds of education, licenses, and certifications are typically required to work as a Project Manager?
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Requirements Analyst
What kinds of duties and tasks do Requirements Analysts typically perform?
Professionals working in the Requirements Analysis arena allocate requirements to elements of system architecture, ensure technical requirement compliance with applicable security and architectural design constraints, evaluate customer requirements against mission and available resources, and resolve conflicting requirements.
What kinds of skills and knowledge do Requirements Analysts typically need to do their work?
Requirements Analysts often have knowledge of computers and electronics, including computer operating systems and computer system administration, mathematics, engineering and technology, English language, and education and training. General skills for this occupation include advising/consulting, system development, planning and scheduling, customer service, operations analysis, mathematics, troubleshooting, programming, science, active learning, critical thinking, speaking, judgment and decision making, and technology design.
Please check with individual Community member organizations for detailed information on skill and knowledge requirements for specific positions.
What kinds of education, licenses, and certifications are typically required to work as a Requirements Analyst?
Intelligence Community agencies typically prefer applicants for Requirements Analyst positions to have a Bachelor's degree.
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System Access and Production Controller
What kinds of duties and tasks do System Access and Production Controllers typically perform?
Systems Access and Production professionals manage user access to Automated Information Systems (AIS), applications, and databases in conformance with security policies.
What kinds of skills and knowledge do System Access and Production Controllers typically need to do their work?
System Access and Production Controllers typically have knowledge of computers and electronics and possess programming and writing skills. Please check with individual Community member organizations for detailed information on skill and knowledge requirements for specific positions.
What kinds of education, licenses, and certifications are typically required to work as a System Access and Production Controller?
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System Administrator
What kinds of duties and tasks do System Administrators typically perform?
System Administrators work in a variety of environments including UNIX, NT, or mainframe/centralized systems. They oversee the operation of software applications, establish operating parameters, configure the applications, conduct user training, schedule upgrades, maintain accounts, and interface with vendors and customers.
What kinds of skills and knowledge do System Administrators typically need to do their work?
System Administrators possess knowledge of computer systems and network security, utilities software application (e.g., data recovery, diagnosis, file transfer, virus scanning), system performance analysis techniques, and network architecture principles (e.g., internal and external connectivity and interfaces). Common skills include configuration management; hardware, software, and networks testing; computer systems administration; and hardware/software installation. Please check with individual Community member organizations for detailed information on skill and knowledge requirements for specific positions.
What kinds of education, licenses, and certifications are typically required to work as a System Administrator?
Please check back later for updated information on education requirements for this occupation.
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System Programmer
What kinds of duties and tasks do System Programmers typically perform?
System Programmers, also known as System Analysts, work in a variety of environments including UNIX, NT, or mainframe/centralized systems. They develop policy and procedures for systems administration, ensure system compliance with security policy and procedures, ensure system interoperability with other components, integrate hardware and software, perform operating system upgrades, and resolve system problems.
What kinds of skills and knowledge do System Programmers typically need to do their work?
System Programmers need general knowledge of computers and electronics, the English language, and education and training. Common skills include troubleshooting, programming, reading comprehension, operations analysis, writing, quality control analysis, and active listening. Please check with individual Community member organizations for detailed information on skill and knowledge requirements for specific positions.
What kinds of education, licenses, and certifications are typically required to work as a System Programmer?
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Telecommunications Specialist
What kinds of duties and tasks do Telecommunications Specialists typically perform?
Professionals in the telecommunications arena may also be known as Telecommunications Specialists, Communications Specialists, Integration Engineers, or Telecommunications Equipment Operators, among other titles. These professionals install, maintain, upgrade, troubleshoot, and monitor telecommunications-related equipment (e.g., telephone systems, switches, WAN, LAN, and network servers); monitor and track message traffic, notifying recipients of high priority messages; and may analyze new telecommunications requirements, evaluate telecommunications approaches, and design telecommunications solutions. An important aspect of this occupation is to resolve high-level system outages during crisis situations.
What kinds of skills and knowledge do Telecommunications Specialists typically need to do their work?
Telecommunications Specialists need knowledge in the areas of telecommunications equipment (e.g., multiplexers, routers), telecommunication protocols (e.g., ATM, Frame Relay, ISDN, SONET), wideband and narrowband communications, communications technology (e.g., telephone, fiber optics, satellite), customer service principles, telecommunications, and computers and electronics. Helpful skills include security controls, troubleshooting and repairing, planning and scheduling, technical assistance, operations analysis, active learning, critical thinking, reading comprehension, instructing, equipment selection, judgment and decision-making, writing, systems evaluation, and quality control analysis. Please check with individual Community member organizations for detailed information on skill and knowledge requirements for specific positions.
What kinds of education, licenses, and certifications are typically required to work as a Telecommunications Specialist?
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Web Master
What kinds of duties and tasks do Web Masters typically perform?
Web Masters manage agency website content; enforce website security, style guidelines, and policies; supervise personnel who interact with customers; and provide advice to senior management on web and information management policy. These professionals develop web pages, link pages to form the website, and maintain pages and the associated links. In addition, they interact with customers or their representatives to meet customer needs.
What kinds of skills and knowledge do Web Masters typically need to do their work?
Web Masters need knowledge of programming languages such as HyperText Markup Language (HTML), graphic design principles (e.g., color, balance, layout), and web-based technologies and concepts. In addition, they need website design/development, web site management, customer service, technical advising, operations analysis, active learning, critical thinking, reading comprehension, instructing, equipment selection, judgment and decision making, writing, systems evaluation, and quality control analysis skills. Please check with individual Community member organizations for detailed information on skill and knowledge requirements for specific positions.
What kinds of education, licenses, and certifications are typically required to work as a Web Master?
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